FAQ
Answers about delivery, payment, exchanges and sizing at 2be fashion wear.
How long does delivery take?
Delivery takes 1 to 4 working days across Lebanon (1 to 2 working days in Beirut). The delivery fee is $5, and delivery is free on orders over $100. You pay cash on delivery.
How much is delivery?
Delivery costs $5 across Lebanon and is free on orders over $100.
What payment methods do you accept?
We accept cash on delivery. You pay the courier when your order arrives, so there is nothing to pay online.
Can I exchange or return an item?
You can exchange or return an item within 7 days of receiving it. Items must be unworn, unwashed and have their tags attached. Contact us on WhatsApp or by email with your order number and we will arrange it.
How do I choose my size?
Open the "Size guide" link on any product page for chest, waist and hip measurements. If you are between sizes we recommend sizing up for a relaxed fit. Message us on WhatsApp if you need help choosing.
Do you deliver outside Lebanon?
At the moment we deliver within Lebanon only. Follow us on social media to hear when we open new delivery areas.
How can I track my order?
After your order is confirmed our team contacts you on the phone number you gave at checkout with the delivery time. You can also message us on WhatsApp at +961 00 000 000 with your order number.
How do I contact customer service?
You can reach 2be fashion wear by phone or WhatsApp on +961 00 000 000 or by email at hello@2befashionwear.com. We are open Monday to Saturday, 10am to 9pm at Hamra Street, Beirut, Lebanon.