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Return & Exchange Policy

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Quick answer: You can exchange or return an item within 7 days of receiving it. Items must be unworn, unwashed and have their tags attached. Contact us on WhatsApp or by email with your order number and we will arrange it.

What can be exchanged or returned

Items can be exchanged or returned within 7 days of delivery if they are unworn, unwashed and have their original tags attached. Sale items follow the same policy unless marked final sale.

Items we cannot take back

For hygiene reasons we cannot accept returns on caps and sunglasses once the packaging is opened, or on any item that shows signs of wear, washing or damage.

How to start an exchange or return

  • Contact us on WhatsApp (+961 00 000 000) or by email (hello@2befashionwear.com) with your order number and the item you want to change.
  • Tell us whether you want another size, another colour or a refund.
  • Our courier collects the item from you and delivers the replacement.

Refunds

Approved refunds are paid in the same way you paid, cash or transfer, within 5 working days after we receive the item.

Damaged or wrong item

If your order arrives damaged or with the wrong item, contact us within 48 hours with a photo and we will replace it at no cost to you.